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If you cannot apply for a withdrawal, please check if the following requirements are all met:
Mobile phone verification completed
The required turnover for withdrawal has been met
Balance is greater than 100
Successfully linked a valid withdrawal bank card or e-wallet
The daily withdrawal limit has not been exceeded for the VIP level
The requested withdrawal amount does not exceed the VIP level limit
In most cases, withdrawals can be completed in 2min.
If there are issues with the payment channel, withdrawals may be delayed. However, all players can rest assured that we have a professional payment maintenance team, and we will resolve any issues with the payment channel as soon as possible.
If the withdrawal is not processed within 5 minutes, we will compensate you with a free spin on the wheel the next day.
5-Min Guarantee for Deposits and Withdrawals | JL168